habaje's Privacy Policy
habaje's complete guide on the collection, use, and protection of your personal information — your trust is our highest priority.
habaje ("we", "us", or "habaje.cam") is a trusted online gaming platform operating for players in Bangladesh. When you use our website, register, or use any of our services, you provide certain personal information. This Privacy Policy ("Policy") explains how habaje collects that information, the purposes for which it is used, with whom it is shared, and how it is kept secure.
By using our platform, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform. This Policy complements our Terms and Conditions and Responsible Gaming Guidelines.
What information we collect
habaje collects two types of information from you: information you provide directly and information collected automatically through your use of the platform.
Information You Provide Directly
During registration and account management, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and postal code
- National ID card or passport details for identity verification
- Payment information — such as your bKash, Nagad, Rocket, or Upay number
- Deposit and withdrawal transaction details
- Communications with the support team
Information Collected Automatically
When you use the habaje platform, the following technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time, date, and pages of website visits
- Session duration and click patterns
- Gaming history and betting records
- Information collected through cookies and similar tracking technologies
habaje never stores your full bank card number or PIN. Payment information is kept secure in encrypted form.
How we use your information
habaje uses your information for various legitimate purposes. In each case, we ensure that the purpose of collection and the purpose of use are aligned.
Service Operation and Improvement
- Ensuring account creation, verification, and management
- Processing deposits, withdrawals, and transactions
- Personalizing the gaming experience
- Analyzing usage patterns to develop new games and features
- Identifying and resolving technical issues on the platform
Legal Compliance and Security
- Age verification (habaje is for users aged 21 and above only)
- Identity verification and completing the KYC process
- Preventing fraud, money laundering, and other illegal activities
- Enforcing responsible gaming guidelines
- Dispute resolution and audit activities
Communication and Marketing
- Sending important notifications related to your account
- Informing you about new promotions, bonuses, and offers (subject to your consent)
- Managing communications with the customer service team
- Notices about platform changes and policy updates
To opt out of marketing communications, contact our support team or use the "Unsubscribe" link in any email you receive.
Information Storage and Security
habaje places the highest importance on the security of your personal information. We have implemented technical and organizational measures that meet international standards.
Technical Security Measures
- SSL encryption (TLS 1.2 or above) on all data transfers
- Sensitive data stored in encrypted form
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Two-factor authentication support
- 24/7 monitoring for suspicious activity
Organizational Measures
- Access to sensitive information restricted to authorized personnel only
- Privacy and data protection training for staff
- Maintaining access logs for data access
- Data processing agreements with third-party service providers
No online platform can guarantee 100% security. However, habaje always strives to maintain the highest security standards. In the event of a security breach, we will promptly notify the relevant authorities and affected users.
Sharing Information with Third Parties
habaje does not sell or rent your personal information. However, in certain circumstances, information may be shared with specific third parties.
Parties with whom information may be shared
- Payment processing service providers (bKash, Nagad, Rocket, Upay, banks) — only the information necessary to complete a transaction
- Identity verification service providers — to complete the KYC process
- Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe) — to maintain gaming records and ensure fair play
- IT and cloud service providers — for technical support in operating the platform
- Legal advisors and auditors — to meet legal obligations
Disclosure of Information Under Legal Obligation
habaje may be required to disclose information under a court order, a request from a legal authority, or applicable law. In such cases, habaje will endeavor to notify you as far as possible, unless prohibited from doing so by law.
Third-party service providers operate under data protection agreements with habaje and may not use your information for their own purposes.
Cookies Policy
Cookies are small text files stored on your device. habaje uses cookies to ensure a safe and improved browsing experience.
Types of Cookies
Essential Cookies: Required for the platform to function properly. Used to maintain login sessions, security verification, and form data storage. Disabling these may prevent you from using the platform.
Functionality Cookies: Used to remember your preferences — such as language selection, display settings, and so on. These personalize your experience.
Analytics Cookies: Used to understand how the website is used. They help identify which pages are visited most and where issues occur.
Managing Cookies
You can control or delete cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause some habaje services to not function properly.
Your Information Rights
habaje's privacy policy ensures the following rights regarding your information. To exercise these rights, contact our support team.
Right to Access
You can find out at any time what information habaje holds about you and the purposes for which it is being used. Upon request, we will provide you with a copy of your information.
Right to Rectification
If any of your information is incorrect or outdated, you may request a correction. Having accurate information is important for a safe gaming experience.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, information that must be retained to meet legal obligations will be kept for the prescribed period.
Right to Object to Processing
You may object to marketing communications or profiling. In such cases, habaje will stop using your personal information for that purpose.
Right to Data Portability
You may receive your information in a structured, commonly used format and transfer it to another service provider.
habaje aims to respond to requests regarding your information within 30 days of receipt. For complex requests, this time may be extended, but you will be notified.
Protection of Minors
habaje is a responsible gaming platform. Our services are for users aged 21 and above only.
habaje does not intentionally collect any personal information from minors. Age verification is mandatory at the time of registration. If we are informed or become aware that a minor has created an account, we will immediately close that account and delete all related information.
If a parent or guardian believes their minor child has created an account on our platform, please contact our support team immediately.
Warning: Registering or playing on habaje under the age of 21 is strictly prohibited. This is a direct violation of our terms of use.
Data Retention Period
habaje retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is held.
Retention Policy
- Information for active accounts: for as long as the account remains active
- After account closure: for the period prescribed by legal obligations
- Financial transaction records: for the period required to meet legal requirements
- KYC and identity verification information: as required by regulatory requirements
- Support communication records: for as long as necessary for dispute resolution and service improvement
After the specified retention period, data is securely deleted or anonymized. This process is reviewed on a regular basis.
Policy Changes
habaje may review and update this privacy policy from time to time. Changes may be made due to:
- Legal or regulatory changes
- Introduction of new technology or services
- Changes in the type or scope of services
- Improvements to security practices
For significant changes, habaje will send a notice to your registered email and clearly announce it on the website. The "Last Updated" date at the top of the policy will always be kept current.
If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our dedicated support team is here for you.
We handle all privacy-related requests with complete confidentiality. habaje is always committed to protecting your information.
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